6 Key Steps to Partner Automation

“Doing the Right Things – Now”

Kevin Rhone – Director, Client Services

Justifying budgets is an unending task for most companies. Can we justify an investment in automation technology? Is our business mature enough to absorb the time and expense to grow to the next level? Is now the right time?

In Amazon Consulting’s last Webinar, “Engaging and Empowering Service Providers Through Partner Automation,” I had the opportunity to interview Patrick Simonds, Partner Program Director at Ciena Corporation, to discuss some of the lessons that Ciena  learned while implementing a partner automation system. 

“Automation for Ciena has been about making our newly documented program real,” said Mr. Simonds. “It makes our partners accountable and helps them see what their program participation looks like. Through automation, we can share requirements and benefits with partners so they always know where they stand.”